Return Policy for ZFoldCases

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

• Your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging.
• You’ll also need the receipt or proof of purchase.

To start a return, please contact us at support@zfoldcases.com. We will provide instructions for sending your item back to our warehouse. Items sent back without first requesting a return will not be accepted.

Return Address

Name: ZFoldCases Returns
Street: 2760 N Surrey Street
City: Orange
State/Province: CA
ZIP: 92867
Country: United States
Phone: +1 574 307 5754

If your return is accepted, you will be responsible for the shipping costs to our warehouse in order to receive your full refund.

You can always contact us for any return question at support@zfoldcases.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14 Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

• If approved, you’ll be automatically refunded on your original payment method within 10 business days.
• Please remember it can take some time for your bank or credit card company to process and post the refund as well.

If more than 15 business days have passed since we’ve approved your return, please contact us at support@zfoldcases.com.

Thank you for choosing ZFoldCases. We value your satisfaction and strive to make every part of your experience smooth and transparent. If you have any questions, feel free to email us at any time.